OrganicBioPack Privacy Policy

Last Updated: September 3, 2026

At BioPack, we respect the privacy of our website visitors, customers, prospective customers and business partners. This Privacy Policy explains how information is collected, used, stored and shared when you visit www.organicbiopack.com, request a quotation or sample, contact us about a packaging project, or otherwise communicate with us through this website.

This policy also explains how cookies, analytics and advertising technologies may be used and the choices available to you regarding your personal information.

OrganicBioPack.com is operated under the BioPack brand and provides custom sustainable flexible packaging solutions for food, coffee, tea, snacks, dried foods, supplements and other packaged products.

For questions about this Privacy Policy or the way we handle personal information, you can contact us at:

BioPack
Jiangmen, Guangdong 529000, China
Email: organicfood@biopacktech.com
Phone: +86-15015013003
Website: www.organicbiopack.com

The information we collect depends on how you interact with our website.

When you complete a contact form, request a quotation, ask for samples or contact our sales team, you may provide information such as your name, business email address, phone number, company name, inquiry subject, required quantity and details about your packaging requirements.

You may also provide product specifications such as packaging type, dimensions, material requirements, printing requirements, estimated order volume, application, delivery destination or other information needed for us to evaluate your packaging project.

If an inquiry develops into a commercial relationship, additional business information may be exchanged for quotation, sampling, order processing, production, shipping, payment or customer support purposes.

Please do not submit sensitive personal information through our general inquiry forms unless it is genuinely necessary for your request.

When you visit our website, certain technical information may be collected automatically by our website infrastructure, analytics tools or other technologies.

This may include your IP address, browser type, device type, operating system, referring website or search engine, pages viewed, approximate geographic location, date and time of access, interactions with website pages and cookie or similar identifiers.

This information helps us operate the website, understand how visitors use it, improve website performance and evaluate marketing effectiveness.

We may use personal information to respond to inquiries and quotation requests, recommend suitable packaging solutions, prepare quotations or samples, communicate about packaging projects, process and support orders, provide customer service, maintain business records and improve our website and services.

We may also use website usage information to understand which products, packaging applications and website pages are most useful to visitors.

Where permitted by applicable law, information may also be used for business-to-business marketing, advertising measurement, conversion tracking and advertising to people who have previously interacted with our website.

We do not use information collected through this website to make solely automated decisions that produce legal or similarly significant effects on individuals.

Where the General Data Protection Regulation, UK GDPR or similar privacy laws apply, our legal basis for processing depends on the purpose for which the information is used.

When you request a quotation, sample or information about our packaging products, processing may be necessary to take steps at your request before entering into a contract.

When you become a customer, certain processing may be necessary to perform our contractual obligations.

We may rely on legitimate interests when processing information for ordinary B2B communications, customer service, website security, fraud prevention, business administration and improvement of our products and services, provided those interests are not overridden by your rights and interests.

Where consent is required by law, including for certain non-essential cookies, analytics technologies, advertising technologies or marketing communications, we rely on your consent.

We may also process information when necessary to comply with applicable legal obligations.

Our website may use cookies and similar technologies to operate correctly, remember user preferences, understand website usage and measure marketing performance.

Cookies are small pieces of information stored on or accessed from your browser or device. Different cookies serve different purposes.

Strictly necessary technologies support functions required for the website to operate, such as security, page delivery and form functionality.

Analytics technologies help us understand how visitors find and use the website, which pages receive traffic and how users interact with website content.

Advertising technologies may help measure advertising conversions, limit repeated advertisements or build audiences based on previous interactions with our website, where these features are enabled and permitted by law.

Where consent is legally required, non-essential cookies and similar technologies should only be activated according to the choices you make through the website's consent mechanism.

You can also manage or remove cookies using your browser settings. Disabling certain cookies may affect some website functions.
 

Where enabled, we may use Google Analytics to understand website traffic and user interactions.

Google Analytics may collect information including session statistics, approximate geographic location, browser and device information and website interaction data. Google Analytics may use first-party cookies, including identifiers designed to distinguish users and sessions.

We use this information primarily to understand website performance, identify useful content and improve the experience of visitors researching sustainable packaging products and suppliers.

Google processes information according to its own privacy and data protection terms.

Where required by applicable law, Analytics-related storage and processing will depend on the visitor's consent choices.

We may use Google Ads and related measurement technologies to promote BioPack products and services, measure advertising effectiveness and understand whether an advertisement results in a website inquiry or other meaningful interaction.

Where advertising audience or remarketing features are enabled, Google and other approved third-party vendors may use cookies or similar identifiers to serve or measure advertisements based on previous visits to this website.

Advertising technologies may also be used for conversion measurement, such as understanding whether a visitor who clicked an advertisement later submitted a quotation request.

We do not intentionally send information such as your name, email address or phone number to Google Analytics through standard website analytics tags.

Visitors can manage personalized advertising preferences through Google's Ads Settings and may also control cookies through their browser or the consent choices made available on our website.

For visitors in jurisdictions where consent is required, advertising and measurement technologies are used according to applicable consent requirements.

If you request information from us, we may contact you regarding your inquiry, quotation, samples, order or related packaging requirements.

Where permitted by applicable law, we may also send relevant B2B information about packaging products, sustainability options, company updates or services that may reasonably relate to your business interests.

Where consent is required, marketing communications will be sent based on that consent.

You can ask us to stop sending marketing communications at any time by contacting us at organicfood@biopacktech.com.

Opting out of marketing communications does not prevent us from sending necessary transactional or service-related messages concerning an active quotation, order or business relationship.

We do not disclose personal information indiscriminately.

Information may be shared with service providers when reasonably necessary to operate our website or provide our services. These may include website hosting providers, IT and cybersecurity providers, analytics and advertising platforms, email or communication providers, logistics providers, payment or financial service providers and professional advisers.

Information may also be disclosed when required by applicable law, regulation, legal process or a valid request from a competent authority.

If our business, assets or relevant operations are reorganized, transferred, acquired or merged, information may be transferred as part of that transaction where permitted by law.

Service providers receiving personal information are expected to process it only for appropriate purposes and subject to applicable contractual and legal requirements.

BioPack operates from China and works with customers and service providers internationally.

As a result, personal information submitted through this website may be processed in China or in other countries where our service providers operate.

Privacy and data protection laws may differ between countries. Where applicable law requires specific safeguards for international transfers of personal information, we take appropriate measures designed to meet those requirements.

These measures may include contractual protections or other recognized transfer mechanisms where applicable.

If you have questions about the handling or international transfer of your personal information, please contact us.

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period depends on factors such as whether an inquiry remains active, whether you become a customer, the duration of a business relationship, the need to maintain quotation or order records, accounting or tax requirements, legal obligations, warranty or quality issues, dispute resolution, fraud prevention and other legitimate business requirements.

Marketing information is retained only while it remains reasonably relevant or until you withdraw consent or object to marketing where applicable.

When personal information is no longer reasonably required, we may delete, anonymize or securely dispose of it in accordance with applicable requirements.

We use reasonable administrative, organizational and technical measures designed to protect personal information against unauthorized access, alteration, loss, misuse or disclosure.

Access to personal information is limited to employees, service providers and other parties who reasonably require it for legitimate business purposes.

However, no internet transmission, electronic storage system or website can be guaranteed to be completely secure. Users should therefore exercise reasonable care when transmitting information online.

Depending on where you live and the privacy laws that apply to our processing, you may have rights concerning your personal information.

These rights may include requesting access to personal information we hold about you, correcting inaccurate information, requesting deletion, restricting certain processing, objecting to certain processing or requesting data portability where applicable.

Where processing is based on consent, you may also have the right to withdraw that consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

You may submit a privacy request by emailing organicfood@biopacktech.com or contacting us using the phone number listed in this policy.

We may need to verify your identity before completing certain requests. Some rights are subject to exceptions or limitations under applicable law.

Where the EU GDPR or UK GDPR applies to our processing of your personal information, you may have rights of access, rectification, erasure, restriction, portability and objection, depending on the circumstances and legal basis of processing.

You may also withdraw consent where consent is the applicable legal basis.

You have the right to object to direct marketing at any time.

You may also have the right to lodge a complaint with the data protection supervisory authority in the country where you live or work, or where you believe a data protection infringement occurred.

We encourage you to contact us first if you have questions or concerns so that we can review the matter.

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our processing of your personal information, California residents may have additional rights.

Depending on the circumstances, these may include the right to know what categories of personal information are collected, the sources of that information, why it is collected or used and the categories of parties to whom it is disclosed.

Eligible California residents may also have rights to request access, deletion or correction of personal information and to exercise applicable rights relating to the sale or sharing of personal information and certain uses of sensitive personal information.

BioPack does not treat personal information as a product for independent sale. However, certain advertising technologies may fall within broad legal definitions of "sharing" for cross-context behavioral advertising. Where those laws apply, appropriate choices will be provided as required.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

California privacy requests may be submitted using the contact information provided in this policy.

Visitors in other countries or regions may have additional privacy rights under local laws.

Where applicable, we will process valid privacy requests in accordance with the privacy and data protection laws that apply to the relevant processing activity.

Nothing in this Privacy Policy is intended to limit rights that cannot legally be waived or restricted.

This website is intended primarily for businesses, professional buyers, brand owners, distributors and other commercial users.

It is not designed or intentionally directed toward children.

We do not knowingly collect personal information from children through this website for marketing purposes. If you believe that a child has submitted personal information to us inappropriately, please contact us so that we can review and, where appropriate, delete the information.

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, security or content of websites that we do not operate. We recommend reviewing the privacy policies of third-party websites before providing personal information to them.

We may update this Privacy Policy when our website, business practices, technologies or legal requirements change.

When we make updates, the revised version will be published on this page and the "Last Updated" date will be changed accordingly.

We encourage visitors to review this page periodically, particularly before submitting personal information.

If you have questions about this Privacy Policy, want to exercise a privacy right or have concerns about how your personal information is handled, please contact:

BioPack CO., LTD
Jiangmen, Guangdong 529000, China

Email: organicfood@biopacktech.com
Phone / WhatsApp: +86-15015013003
Website: www.organicbiopack.com