FAQ Category

FAQ

  • Q What is the minimum order quantity for custom pouches?

    A The minimum order quantity for custom pouches depends on the material, size, and design of the bag and the order quantity. Currently, our minimum order quantity for standard gravure printing is 10K units, while the minimum order quantity for digital printing suitable for startups and small businesses is 1K - 5K.
  • Q Are they microwaveable? Can they be freezer-freezer-free?

    A No, not all custom pouches are microwave-friendly, and if they are, they need to be specially customized. They can be stored in any home freezer, but they are not suitable for commercial deep freezing (temperatures below -30° F).
  • Q Are these personalized pouches suitable for food packaging?

    A Yes, all of our custom stand up pouches are leak-proof and suitable for direct contact with food.
  • Q How much protection do your custom stand up pouches provide for the product inside? Do they help extend the life of the product?

    A Yes, our pouches protect against external moisture, oxygen, and light, helping to keep the contents of the package fresh. Our pouches are puncture-resistant, so your product is safer during shipping and display.
  • Q Which barrier film is best for my product?

    A This depends on the type of product you sell. Metalized barrier films are best for products that are light-sensitive or have strong odors. If you want to display your product through a window, we recommend purchasing clear medium or clear thin barrier films. White barrier films are suitable for most products.
  • Q How do I seal these small pouches?

    A The pouches can be sealed using an impulse heat sealer. Heat sealing ensures product freshness for your customers. Apply the heat seal above the tear. Once the bag is opened, the optional zipper can be used to reseal the bag.
  • Q How big is the hang hole? Do all sizes of stand up pouches have hang holes?

    A The diameter of the Euro hole varies depending on the size of the pouch, and is generally 25mm x 10mm, 35mm x 7mm, etc., while the diameter of the round hole is 8mm. All sizes of our custom pouches offer two-hole diameter options.
  • Q When I receive the pouches, will the zipper on the pouch be open or closed?

    A Your pouches are open at the top so you can fill them! Of course, we can also zip them closed if you request, and when you receive the pouches, you will need to open them to load the product before sealing.
  • Q Which bag is right for my product?

    A Stand up pouches have a gusset at the bottom to allow them to stand upright on retail shelves. They are great for bulkier products or products that contain multiple servings. Flat pouches do not have a bottom gusset and are usually displayed on a tray or hook. They are best for small or relatively thin products. For more formats, please contact our professional team for more details.
  • Q Can I print on all sides of my stand up pouch?

    A Yes, you can print on the front, back, and even the bottom of the bag. Our high-quality, full-color printing gives your bag a professional look. We offer gravure, flexo, and digital printing to meet the specific needs of different businesses.
  • Q How well do your custom stand up pouches protect the product inside? Do they help extend the life of your product?

    A Yes, our pouches protect against external moisture, oxygen, and light, helping to keep the contents of the package fresh. Our pouches are all puncture-resistant, so your products are safer during shipping and display.
  • Q How do I know which size bag to order?

    A
    When you order a stand up pouch, it’s important to remember that the dimensions listed are the outside dimensions of the bag, which means the inside dimensions are slightly smaller. Capacity is also affected by zipper closures, seal size, tear slots, and hang holes. The size and shape of your product will also affect whether it will fit, so it’s always a good idea to check before ordering. If you still have questions, you can always order a sample kit to help you find the best bag for you.